Job Description

100% Home Office - Chat Agent (m/f/d) In Telecommunications With German Language Skills

Are you fluent in German? Then you are in the right place! We will teach you the rest. Apply now as a German-speaking chat agent for a telecommunications company even without experience!

Key information:

• Hourly wage: br. 2.848 Ft/hour
• Performance-based bonus, commission, cafeteria, and travel cost reimbursement: up to br. 700,000 Ft gross/month*
• Immediate start
• Work location: Pcs or 100% home office
• Full-time or part-time (minimum 20 hours/week)
• Work hours: Monday to Sunday, 07:0023:00
• We welcome applications from students and people with career breaks
• Your work will be supported by modern AI tools.
• Indefinite contract

What can you expect? You will be the first point of contact for customers who reach out via chat. Modern AI tools will help you, taking over routine tasks, so you have more time for real customer support. Here, AI is not a replacement but a part of your team.

Your daily tasks:

• Handling customer inquiries related to products and services, providing personalized, customer-centric solutions.
• Supporting end-users in setting up, configuring, and troubleshooting mobile subscriptions, devices, and issues with PCs, tablets, and smartphones.
• Sales (up-selling and cross-selling): recommending products and services that fit the customers existing offerings.
• Maintaining contact via chat and handling pre-arranged callbacks.
• Performing administrative tasks and keeping the customer database up-to-date.
• You will use modern tools that make your work more efficient and productive.

There will be easy and challenging days but you will always be in development with us.

What our game-changers say: "Supportive management, flexible working hours and schedule, supportive management, flexible, cohesive team."

With us, you will not just be 'a voice on the phone' but an important member of a supportive team.

We are looking for you if:

• You have confident German language skills, both spoken and written (minimum B2 level).
• Your communication is polite, partner-focused, and respectful.
• In your family, you are the first to whom people turn with questions about computers, mobile devices, or other technical issues, and you are interested in technical solutions.
• You are flexible with your working hours: whether due to your studies or lifestyle, afternoon and weekend shifts are not a challenge for you.
• You enjoy selling and combine your persuasive communication with a courteous, customer-focused attitude.
• You easily adapt to new tools and technologies and enjoy working with them.
• You have the necessary conditions for working from home or are willing to work in our Pcs office.

Do you have experience in customer service? Thats great, but its not a requirement.

What we offer:

• Indefinite contract.
• Up to br. 560,000 Ft monthly income* (br. 2,448 Ft hourly wage, bonus, commission, cafeteria allowance, travel cost reimbursement). Depending on your sales talent, you can earn up to br. 700,000 Ft gross per month.
• 100% home office option from your second workday. We will provide you with the necessary equipment on your first day in our Pcs office.
• Home work option on designated days after the training period.
• Intensive full-time training led by experienced trainers.
• Thorough training by experienced trainers who will pass on all necessary knowledge.
• We provide regular coaching, workshops, and further training with modern technological support.
• Internal training and career opportunities, even globally.
• Various events, such as company parties.
• An open, motivated, and supportive team that eagerly awaits new colleagues.

Application:

If you feel this could be the next step in your career, we would love to meet you.

Applying is easy:

1. Click on 'Apply'.
2. Provide your details.
3. Done.

We will usually contact you within 4 working days.

Still have questions? Our virtual assistant, 'Dot', is available 24/7 on WhatsApp at +3670 7785-276 and via Facebook Messenger to help you.

Our team works at:

100% im Homeoffice Concentrix Services Hungary Kft. Pcs, Rkczi t 60, 7621 Ungarn

Concentrix is committed to equal opportunity

We are proud to be united as a team and a company worldwide. We are committed to providing all applicants with equal opportunities and creating a work environment free from discrimination and harassment. Our hiring process is based on business needs, job requirements, and professional qualifications, regardless of origin, age, gender identity, sexual orientation, religion, family status, nationality, disability, or any other classification protected by applicable national laws.

Work permit

According to Hungarian law, we only consider applications for this position from candidates who have a valid Hungarian work permit.

*The stated amount refers to the gross monthly income available for full-time employment. The monthly income consists of the basic hourly wage and the individual performance-based bonus. Further details will be provided during the personal job interview.

Concentrix

Job Tags

Hourly pay, Full time, Contract work, Part time, Work at office, Immediate start, Worldwide, Home office, Flexible hours, Weekend work, Afternoon shift

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